How long are shipping times?

Most products have an estimated delivery time of 4-13 days. Some products are in high demand and have longer shipping times; which will be noted in the item description.

What's your return policy?

We have a 30-day return policy. If there are any problems with the product or it is damaged in any way, you have 30 days after receiving your item to request a return and initiate a refund. Please contact us at luminotis@gmail.com and we will be happy to help guide you through that process.

What happens if I receive the wrong item?

If there is ANY issue with your order — if it’s the wrong size, wrong color, or defective reach out to us immediately and we’ll give you a refund. You won’t be asked to ship the product back to us.

Do you offer exchanges?

We do not offer exchanges, but if you have any problems with your product reach out to us right away.